Billing Terms & Conditions


AVAILABLE PAYMENT OPTIONS

BRENVS accepts a variety of secure payment methods to provide a convenient shopping experience.

  • Apple Pay

  • Google Pay

  • Maestro

  • Mastercard

  • Paypal

  • Shop Pay

  • Union Pay

  • Visa (credit and debit cards)

All payments must be authorized at checkout before orders are processed.


HOW CHECKOUT WORKS

All payments are processed immediately through secure, encrypted payment gateways.

The checkout process includes:

Adding items to your cart

Reviewing your order

Entering your shipping details

Selecting your preferred payment method

Authorizing the payment

Once your payment is successfully processed, you will receive:

An on-screen confirmation

A confirmation email with full order details


PAYMENT SECURITY

Your financial information is protected using industry-standard security protocols.

We use:

SSL encryption to secure all data transmissions

PCI DSS compliant payment processing

Tokenization of card information (card details are never stored on our servers)

3D Secure authentication when applicable

Automated fraud detection systems


CURRENCY

All prices displayed on our website are in Australian Dollars (AUD).

If your payment card is issued outside Australia, your bank or card provider will convert the amount according to the exchange rate applicable at the time of the transaction.


ORDER CONFIRMATION

After successful payment processing, you will receive:

Immediate on-screen confirmation

A confirmation email containing your order details and unique reference number

If you do not receive a confirmation email, please contact us.


PAYMENT PROBLEMS

If your payment is declined, possible reasons may include:

Insufficient funds

Expired or blocked card

Restrictions set by your card issuer

Incorrect billing information

Temporary technical issues

Please verify your details and try again. If the issue persists, contact your bank or try a different payment method.

You may also contact our support team for assistance.


FEES AND CHARGES

BRENVS does not charge additional payment processing fees.

However, your bank or payment provider may apply:

International transaction fees

Currency conversion fees

Third-party payment platforms (such as PayPal) may apply their own terms and fees.


PAYMENT SUPPORT

For any payment-related questions or issues, please contact us: